Our Staff

Paige Bottom, MBA
Group CEO

Paige Bottom has been committed to the field of addiction and mental illness since 1990, beginning with her work with adolescents diagnosed with both psychiatric and chemical dependency problems. Paige’s path began in direct clinical work in Virginia after completing her undergraduate work in psychology, but it soon branched into prevention and education. Throughout that time, Paige remained dedicated to making a difference in the lives of people who had been affected by addiction and mental illness. As a result, she returned to graduate school with a dual focus on counseling psychology and business administration. It was during this time that Paige moved out of direct care and into program development, operations and administration. Driven by a desire to have a greater impact on how care is delivered and to reach a larger portion of an underserved population, Paige’s ultimate goal was to provide services that result in a powerful, life-changing experience and greater rates of success in recovery. After receiving her master’s in business administration, Paige worked extensively in Wilmington, North Carolina, and Santa Cruz, California, creating and developing programs to increase their responsiveness, efficiency and effectiveness. As Group CEO of The Oaks at La Paloma and Black Bear Lodge, Paige brings a gentle, compassionate strength to the job. She was drawn to FRN because of our commitment to an integrated model of treatment and patient-centered care. Watching patients find themselves and their enthusiasm for life is what makes this work most rewarding for Paige. As patients heal, they reawaken their confidence, enthusiasm and commitment to a healthy and fulfilling lifestyle. Treatment provides the transformative experience that allows people to become fully engaged in all the possibilities present in a life of recovery. Being part of the unique process of helping people walk the road of happiness and recovery is what Paige values most.

Terry Matthews, LMFT
Primary Therapist

Terry Matthews is an experienced licensed marriage and family therapist. Currently he facilitates group sessions on anger management and relapse prevention, and he also leads individual and family therapy sessions. Terry completed his undergraduate work at Mississippi Valley State University, earning a BA in sociology. He also earned a master’s degree in guidance education from Alcorn State University. With over 20 years of counseling experience, Terry has worked with children and adults on a plethora of issues. He has provided individual, group, family and career counseling services. He has successfully developed treatment plans and coordinated discharge plans through assessment of community resources. Prior to joining the staff at The Oaks, Terry worked as a therapist at Compass Intervention Center for almost 10 years. In addition to providing therapy sessions, he facilitated the Multi-Family Parenting Program and worked closely with the multi-disciplinary team. Originally from Itta Bena, MS, Terry has called Memphis home for the last 11 years. Terry enjoys sports and is a huge Pittsburgh Steelers fan. He is a husband and a father of two daughters.

Zachary Becker, MS, CRC
Men's Clinical Manager

Zack has recently moved into the men’s clinical manager position after having served as a residential therapist with The Oaks since 2012. Zack also supervises the Dialectical Behavior Therapy (DBT) program at The Oaks. A graduate of Mississippi State University with an MS in counselor education and a BS in psychology, Zack is also a certified rehabilitation counselor (CRC). Zack brings experience working with individuals in a long-term residential treatment setting, primarily focusing on co-occurring disorders treatment. He also has a history in providing spiritual guidance and counseling to adolescents as a youth director. Originally from Greenwood, MS, Zack relocated to Memphis after marrying his college sweetheart. In his spare time, he enjoys all Mississippi State sporting events, running, cooking, and playing with his Labrador retriever.

Carol Ricossa
Community and Alumni Coordinator

A graduate of the University of Memphis, Carol Ricossa received her master’s in counseling education. She put that degree to work as a therapist in the Memphis city school system until 2005. At that point, Carol decided to pursue her artistic passions, taking a giant leap of faith and opening a framing studio. While self-employed, she also facilitated several art shows, exhibiting her own work and the work of local artisans.

Carol joined the The Oaks at La Paloma staff in the fall of 2010. Her current responsibilities include planning events for The Oaks at La Paloma’s local alumni, collaborating with professionals in the community and leading the patients in creative arts. This wide range of duties taps into Carol’s versatile talents of teaching art, event planning and relationship-building.

A native Memphian, Carol spends her spare time cooking with friends, bicycling, working in her garden or painting. She is also a certified fitness instructor, teaching at the Nuber YMCA.

Glenda Murray

Glenda Murray became affiliated with The Oaks at La Paloma and its integrated model of treatment for co-occurring disorders as an intern in 2009 and was hired as a PRN therapist the following year. Glenda earned a master’s in counseling from Harding University Graduate School of Religion and an undergraduate degree in psychology from Victory University, both located in Memphis.

Glenda is dedicated to helping those whose lives are in bondage to addiction and mental health disorders because she knows firsthand the impact of these diseases on individuals and their families. Her primary responsibility as a therapist at The Oaks at La Paloma is to facilitate individual, family and group therapy sessions. To do so, she utilizes a variety of therapeutic modalities with patients, including her level II training in EMDR and in-depth training on deployment spectrum issues facing military service members and their families, including Cognitive Processing Therapy for PTSD.

Prior to joining the The Oaks at La Paloma staff, Glenda worked as a paralegal and then placed her career on hold for motherhood. Originally from Arkansas, she has called Tennessee home for more than two decades. In her downtime, Glenda enjoys time with her family, movies, traveling, reading and serving in her church. Glenda’s spiritual life plays a significant role in her desire to help others.

Pat Friedman, LPC
Clinical Manager

A licensed professional counselor, Pat Friedman earned a master’s degree in counseling from the University of Memphis. With seven years experience in the dual diagnosis field, Pat came to The Oaks expertly prepared for her role as director of the detox and assessment unit. Pat first became familiar with The Oaks and its integrated treatment through training and seminars affiliated with the facility and began referring individuals to the center. Eventually, she was brought on as the lead residential therapist and later transferred to Foundations Memphis to implement the Partial Hospitalization Program for patients with Medicare. It is the educational component of co-occurring disorders and the comparison of addiction treatment to the concept of treating co-occurring disorders that most interests Friedman. She believes that it is the knowledge of these facets that renders positive outcomes for both individuals and families. Outside of work, Pat never experiences a dull moment while keeping up with her sons, painting and enjoying her exercise regiment, which consists of ballet, yoga, gymnastics and cardio.

Hallie Bloom, LPC, CT, CCLS
Clinical Director

As clinical director at La Paloma, Hallie Bloom is a licensed professional counselor as well as a certified thanatologist and a certified child life specialist. She completed her undergraduate work at the University of Texas at Austin, earning a BS in child development and family relations before graduating with a master’s from the University of Alabama at Tuscaloosa in human development and family studies. She also holds a second master’s degree, this time in counseling psychology, from the Georgia School of Professional Psychology in Atlanta. A certified grief counselor and educator, Hallie works with individuals on their healing journey, whether it’s healing from childhood events, mental health issues, trauma or addiction. During the past two decades, Hallie has worked in the field of child life, working with children, adolescents and their families who are dealing with acute chronic and terminal illness. She served as director of child life, creating psychosocial programming, developing child-friendly environments and adding family-centered care approaches to the healthcare experience in Sacramento’s Sutter Memorial Health System, Egleston Children’s Hospital in Atlanta and St. Jude Children’s Research Hospital in Memphis. She has also been a therapist at Compass Intervention Center, working with children and adolescents with dual diagnoses and behavioral issues. Originally from Clarksdale, Mississippi, Hallie has lived in various cities throughout the US, returning to the Memphis area 13 years ago. She loves animals and enjoys scuba diving, traveling and just being surrounded by friends and family.

Scherri Henderson, LPC, CBT, EMDR-Certified
Primary Therapist

A graduate of the Harding University School of Religion with an MA in counseling (with a specialty in marriage and family therapy), Scherri Henderson is a primary therapist whose expertise includes Cognitive Behavioral Therapy, Motivational Interviewing, EMDR (trauma resolution) and experiential therapy. She also serves as a Utilization Review Coordinator. In this capacity, she works directly with care management companies regarding precertification, peer reviews and concurrent reviews for inpatient care.

A native of Sioux Falls, South Dakota, Henderson enjoys skiing and horseback riding. Upon high school graduation, she relocated to sunny San Diego before making Memphis home 16 years ago.